Toyota Culture; The Heart and Soul of the Toyota Way
Jeffrey K. Liker and Michael Hoseus
McGraw-Hill Ryerson Canada, 2008
"Toyota Culture: The Heart and Soul of the Toyota Way (2008) by Jeffrey Liker and Michael Hoseus gives readers amazing insight and appreciation for how Toyota is run. More companies should treat their customers and employees with such respect as Toyota does. As impressive a as Toyota Culture is, the level of detail the provides obscures the lessons being taught.
Two of the main themes that run through the business is respect and continuous improvement. The goal of Toyota is to produce a flawless car, and they continue to strive to achieve this through continuous refinement of the manufacturing process..."
Read the rest of my review at Associated Content.
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